Frequently Asked Questions

How will my order be shipped?

I ship my order with PostNL and DPD. The packages are delivered at home and you will receive a track and trace code via email. Would you rather pick up your package at a dpd point yourself? Indicate it in the "comments" during checkout.

Free pick-up in Eindhoven (by appointment) is also always possible.

When will my order be ready?

Orders are usually shipped within 2 to 4 business days. If it is a busy period (such as for Easter with the Easter eggs), the shipping time will be indicated with the product.

Do you need something urgently? Send me a message , usually it's also possible!

Who makes Kabata products?

So far I make all products myself. Do you want to know more about my working method? Then take a look here .

How are the products packaged?

I use as many materials as possible that are and/or can be reused, especially paper and cardboard.

I make the gift bags from old atlases and fairy tale books.

I also use plastic packaging for a small number of products. I still have a stack of bags that I literally bought in 2006, so I have to use those too :).

I definitely encourage you to reuse all shipping boxes and other packaging materials.

I need something real quick. Is that possible?

Send me a message via contact or via email: Then I will contact you asap. It is often possible to send an order extra quickly, for example for birthday treats.

Do you have another question? Let me know!